Terms & Conditions

Last Updated: April 17, 2026

Terms & Conditions

These Terms & Conditions govern all bookings, stays, services, and use of the website of Sanskaar Hotel, Seoni. By making a reservation or using our services, you agree to comply with these Terms in accordance with applicable Indian laws. :contentReference[oaicite:0]{index=0}

1. Definitions

“Hotel”, “We”, or “Us” refers to Sanskaar Hotel, Seoni. “Guest” or “You” refers to any individual booking or staying at the hotel.

“Booking” means a reservation made via website, phone, or walk-in, and “Stay” refers to the duration of accommodation availed by the guest.

2. Booking & Reservation Policy

Bookings can be made online or offline. A booking is confirmed only after payment or official confirmation from the hotel.

The hotel reserves the right to refuse or cancel bookings, modify room allocation, and requires accurate guest details during booking.

3. Pricing & Taxes

Room rates are subject to change without prior notice and may include or exclude GST as per Indian law.

Additional services such as food, extra bed, or early check-in will be charged separately.

4. Payment Terms

Accepted payment methods include UPI, debit/credit cards, and cash. Advance payment may be required for confirmation.

The hotel may pre-authorize or collect full payment prior to check-in.

5. Cancellation, Refund & No-Show Policy

No refund is provided for cancellations within 24 hours of check-in. Earlier cancellations may be eligible for refund after review.

No-show bookings may be charged in full, and refund timelines depend on payment method and bank processing.

6. Check-in & Check-out Policy

Check-in starts from 11:00AM and check-out is by 09:00PM.

Early check-in or late check-out is subject to availability and may incur additional charges.

7. Mandatory ID & Verification

Guests must provide valid government-issued ID such as Aadhaar, PAN, Passport, or Driving License at check-in.

Failure to provide valid ID may result in denial of check-in without refund.

8. Occupancy Policy

Only registered guests are allowed in rooms. Additional guests may incur extra charges.

The hotel may restrict entry of unregistered visitors.

9. Guest Conduct & Prohibited Activities

Guests must follow laws, maintain decorum, and respect other guests.

Illegal activities, disturbances, or property damage may result in eviction, no refund, and legal action.

10. Damage & Liability

Guests are responsible for any damage, loss, or theft of hotel property.

Charges may apply for damages, missing items, or misuse-related cleaning.

11. Safety, Security & CCTV

The premises may be monitored by CCTV for safety purposes.

The hotel is not liable for loss of belongings or accidents within the premises.

12. Family & Couple Policy

The hotel is family and couple friendly, with valid ID required for all occupants.

Entry may be denied if policies or local laws are violated.

13. Food & Dining Policy

In-house dining is available. Outside food may be restricted in certain areas.

The hotel is not responsible for food allergies or medical issues unless informed in advance.

14. Driver Stay & Dormitory Policy

Driver stay and dormitory facilities are not available.

15. Website Usage Terms

All website content is owned by the hotel. Unauthorized copying or misuse is prohibited.

Users must not provide false information or misuse the website.

16. Privacy & Data Usage

Guest information may be collected for booking, legal compliance, and may be shared with authorities if required.

Reasonable measures are taken to protect user data.

17. Force Majeure

The hotel is not liable for service delays or failures due to events like natural disasters, pandemics, or government restrictions.

18. Limitation of Liability

The hotel’s liability is limited to the booking amount paid.

The hotel is not responsible for indirect or consequential losses.

19. Right to Refuse Service

The hotel may refuse service to guests violating policies or involved in suspicious or illegal activities.

20. Dispute Resolution & Jurisdiction

All disputes are subject to Seoni, Madhya Pradesh jurisdiction and governed by Indian laws.

21. Amendments & Updates

These Terms may be updated at any time without prior notice.

Continued use of services indicates acceptance of the updated Terms.